Emergency
If you smell gas: leave the house, then call your gas company — that call comes before ours. Everything else, start here, then call us.
Call (256) 415-7610Symptom router
Two minutes of safe checks and a clear description on the phone shorten every emergency visit.
No cooling in summer heat
Shut the system off at the thermostat if you see ice, keep blinds closed, and call. Check the filter and breaker first if you can do so safely.
AC Not Cooling guide →No heat on a freezing night
Confirm the thermostat is set to HEAT and the fan to AUTO, check the breaker and the furnace switch on the unit. If nothing responds, call before the house cools through.
Heating Repair guide →Burning or electrical smell
Shut the system off at the breaker. A dusty smell at first seasonal startup is common; a sharp electrical smell is not. Call with the details.
Emergency service →Water dripping through the ceiling
That is the air handler drain. Shut the system OFF at the thermostat — cooling keeps making water — and put a bucket under the stain. Call for a drain visit.
Air Handler repair →Loud noise at the outdoor unit
Buzzing, grinding, or screeching usually means a failing motor, contactor, or compressor. Run it as little as possible until it is looked at.
AC Repair guide →One room wildly out of temperature
Rarely an emergency — usually airflow, duct, or zoning. Note which rooms and which times of day; it speeds the diagnosis enormously.
Duct services →What you can safely do now, when we can be there, and what the visit involves — set on the phone, before anyone rolls.