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Estimates for replacement and new installs are free. Repair visits start with a diagnosis you approve before work begins. Either way, the phone call starts it.
Call (256) 415-7610Same-day scheduling when parts and weather allow
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Model and serial numbers
The outdoor unit's label (photo works) plus the indoor unit if you can reach it. This tells us age, refrigerant, and matched parts before we arrive.
Photos of what you see
Ice on lines, water at the unit, error codes on the thermostat — a phone photo answers questions you would not know how to ask.
The symptom, in your words
When it started, what changed, what you heard or smelled. Your description is real diagnostic data — write it down if it is intermittent.
Your schedule reality
Tell us the windows that actually work and who will be home. We would rather schedule around your life than reschedule through it.
Who you are calling
Shoals HVAC Pros serves Florence, Muscle Shoals, Sheffield, Tuscumbia, Killen, Rogersville, Lexington, Leighton, Russellville, and Decatur from the Shoals. One number, real people, service across Colbert and Lauderdale counties with scheduled coverage into Franklin and Morgan counties.